FAQs

CervyX – FAQs

Q1: How does the CervyX Massager work?
A: The CervyX Massager uses advanced bionic finger technology to mimic professional hand kneading. It targets the neck, shoulders, and trapezius muscles to relieve tension, stiffness, and stress, improving circulation and promoting relaxation.

Q2: Is it safe for daily use?
A: Yes! The massager is made with food-grade silicone and breathable PU leather, ensuring it’s safe, gentle, and skin-friendly for daily use. We recommend 10–20 minutes per session for optimal results.

Q3: How do I operate the massager?
A: Simply wrap it around your neck and shoulders, press the power button, and select one of the 3 adjustable intensity levels. It’s easy to use—even for seniors or first-time users.

Q4: How long can I use it on a single charge?
A: The built-in battery lasts 70–80 minutes per full charge, and charging only takes about 3 hours. Enjoy wireless, hassle-free massage anywhere.

Q5: Is it portable? Can I use it outside home?
A: Absolutely! The massager is lightweight, compact, and wireless, making it perfect for home, office, or travel.

Q6: How do I clean and maintain it?
A: Simply wipe the surface with a damp cloth. The embossed coating and PU leather finish are anti-fouling, wear-resistant, and easy to maintain. Avoid submerging in water.

Q7: Can it relieve chronic neck or shoulder pain?
A: While it is highly effective for muscle tension, stiffness, and fatigue, it is not a medical device. For chronic or severe pain, please consult a healthcare professional.

Q8: What’s included in the package?
A: Each CervyX Massager comes with:

• 1 x Main Massager

• 1 x USB Charging Cable

• 1 x User Manual

• 1 x Premium Box